Our minimum order is amount is $200 not including the cost of any tooling, tax and shipping.
We do our absolute best to ship within 8 business days from artwork/proof approval. Sometimes delays in materials affect this, but we communicate expected ship dates at time of order confirmation and throughout the time until your order is shipped.
We offer several methods of payment.
If you requested and were approved for credit terms, you’ll receive an invoice to pay off of a few days after your order has shipped. Our standard terms are 30 days from invoice. You can pay your invoice by check, credit card or ACH.
We currently accept Visa and Mastercard for credit card payments. You most likely supplied your credit card information on your customer profile form and we will use that card on file unless you instruct us differently at the time your order ships.
Our accounting department can set up an ACH route for you. Just ask!
Yes! You will receive a PDF proof to carefully review. During this time, we ask that you review text, colors, artwork elements, white file (for metallic or clear materials) etc. to make sure it is exactly how you want it to print. Once you give us “Approval” we use that file to print.
Yes! We call these printed copies “Press Proofs”. For a nominal charge, we will set your label up for printing and finishing – just not die cut. This gives you a general idea of what your final label will look like. If you’re wanting to see several different finishes, this is the best way to try them to see which you like best. Your Account Manager can help you with pricing.
Unwind directions dictate how the rolls of labels are produced so that the labels are facing in the right direction on the roll at the time of application. It is usually only important to specify an unwind direction when the labels are going to be machine-applied to end products, and it ensures that the applicator is receiving and dispensing the labels in the right direction on the containers they’re being applied to.
Refer to this illustration for a visual explanation.
We have a graphics/pre-press team that can take your inspiration and turn it into your label artwork. This can take extra time and it is not included in our turn around time frames. We also have a few graphic designers we can offer a referral.
Our upload requirements can be found below. You may upload any artwork using the form on this page.
Resolution: 300 PPI Resolution in CMYK or Grayscale Color Mode
File Formats: .ai .psd .pdf .eps
Fonts: Outlined or Postscript Type 1
Barcode Quiet Zone: 1/8″
Rule Width: 0.5pt
Spacing from Art to Die: 1/8″
Minimum Bleed: 1/8″
Minimum Screen: 3%
The label size should be determined by your application. Many times, your container supplier will give you recommended label or printing area. If not, try cutting pieces of paper and taping them on the product until you find the right size.
If we do not have a cutting die already in house that matches your size, it would be necessary to order a custom die for your project. This is a one-time charge and is added to your order. If at any time, the die needs replaced, we replace it at our cost. If you can be flexible with your size, often times we have a die size close to what your project requires. Just let us know when you request an estimate and we can look for a closest die size for you!
Because we have both flexographic and digital printing processes, we can print just about any color! Digitally, we use CMYK with the ability to add orange and violet to hit 98% of pantone colors. Flexographic, we use true pantone colors and can hit 99% of pantone colors. It’s truly the best of both worlds!
If you can supply us a color sample or swatch, we can use our spectrophotometer to get as close as possible to your sample.
We pride ourselves in getting to know the exact application for your labels so we can match the material and adhesive to create the most durable label possible for your products! We educate you on the types of adhesives and why a “permanent” adhesive doesn’t fit all “permanent” applications.
The adhesive options are just as vast as material options. From freezer-friendly to recloseable; wet apply to fully removeable, we have the adhesive to best fit your application.
If your project is best suited for our flexographic printing presses, you will see Plate Charge on your estimate. Plates are used to lay the ink down on the material. Depending on your artwork, you may have multiple plate charges.
We strive to provide you with the best possible label project experience. If you are not 100% satisfied with your order, please contact your Account Manager or Business Development Manager within 30 days of receiving your order. We will work with you to find a solution that best meets your needs, whether that means reprinting your order at no additional cost or crediting your account so you can place a new order. Policies are subject to change without prior notification.